Version 1.0 — Effective date: 1 August 2026
Last reviewed: July 2026 · Final legal review pending by M / Blue Bridge AI Legal Team
Important — Please read before using COMPASS
COMPASS is a peer support and wellness application. It is not a medical device, not a licensed mental health service, and not a substitute for professional medical, psychiatric, or therapeutic treatment. If you are in a medical emergency or crisis, call your local emergency services immediately.
COMPASS ("the App", "we", "our", "us") is a digital recovery companion developed by Blue Bridge AI Workforce ("Blue Bridge"). The App is accessible at compassnow.net.
Contact: legal@compassnow.net
By creating an account or using COMPASS, you agree to be bound by these Terms & Conditions ("Terms") and our Privacy Policy. If you do not agree, you must not use the App.
These Terms apply to all users, including free and Compass Total+ subscribers.
COMPASS and its AI companion NORTH provide motivational support, wellness tools, journaling, mood tracking, and daily routine features. These are tools for personal development and peer-level emotional support — not clinical treatment.
NORTH is an artificial intelligence. Responses generated by NORTH are automated and do not constitute professional medical, psychological, or psychiatric advice. NORTH cannot diagnose conditions, prescribe treatment, or replace your healthcare provider.
If you are experiencing a mental health emergency, thoughts of self-harm, or a relapse crisis, please contact:
COMPASS is not a crisis intervention service and cannot guarantee real-time human response.
The free plan provides access to core features including mood tracking, journaling, morning routine, and up to 30 AI messages per day with NORTH. Free features are available at no cost indefinitely.
Compass Total+ is a paid monthly subscription (currently €9.99/month or equivalent) that provides increased AI message limits (500/day), AI memory, personalized plans, advanced analytics, and additional features as they become available.
You agree not to use COMPASS to:
We reserve the right to suspend or permanently terminate accounts that violate these terms, without prior notice in serious cases.
We collect the information you provide (name, email, mood entries, journal entries, routine data, AI conversations) and basic usage data to operate the service.
Your data is used to power the App's features, improve the service, and — for AI features — to generate personalized responses. We do not sell your personal data to third parties.
Messages sent to NORTH are processed by third-party AI providers (including Anthropic, OpenAI, and others) in accordance with their respective data processing agreements. We configure these providers to minimize data retention wherever possible.
You may request deletion of your account and all associated data at any time by contacting privacy@compassnow.net. Deletion is processed within 30 days.
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and port your personal data. Our Data Protection Officer can be reached at dpo@compassnow.net.
All content, branding, code, and materials in COMPASS are owned by or licensed to Blue Bridge AI Workforce. You may not reproduce, distribute, or create derivative works without written permission.
Content you create (journal entries, notes) remains yours. You grant us a limited license to store and process it solely to provide the service.
COMPASS is provided on an "as is" and "as available" basis. We make no warranties, express or implied, that the App will be uninterrupted, error-free, or meet your specific requirements.
We are not responsible for outcomes resulting from your use of or reliance on the App's content, including NORTH's responses.
To the maximum extent permitted by applicable law, Blue Bridge AI Workforce shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of COMPASS, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.
We may update these Terms at any time. If we make material changes, we will notify you by email or in-app notice at least 14 days before the changes take effect. Continued use of COMPASS after that date constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Costa Rica and, where applicable, European Union consumer protection law. Any disputes shall be resolved in the courts of Costa Rica, unless applicable EU law requires otherwise.
Final Legal Review Pending
These Terms are a working draft. Final version will be reviewed and certified by the Blue Bridge AI legal and security team. By using COMPASS you agree to be bound by the final published version.